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Question:

My DVR-4HE was power cycled and now won’t connect remotely, what could cause this?

Asked By – On May 05, 2015 – With Comments Off

Answer:

If the DVR was set up using DHCP protocol instead of static it is possible that when the DVR was power cycled the IP was given to another device on your network. In order to fix this you would either need to change the DVR to static and change the IP to what it used to be, or make a new IP address for the DVR and re-do the port forwarding. If you need help with this our Tech Support team would be glad to assist you.

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